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Privacy Policy

Privacy Policy

Goodfellow Heat pump Cleaning

Last Updated: 9/3/25

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from [goodfellow.cleaning] (the “Site”).

1. Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the Site, we also collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit allaboutcookies.org.

  • Log files: Track actions occurring on the Site and collect data, including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

  • Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information ([e.g., credit card numbers, email address, and phone number). We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.

2. How we use your personal information

We use the Order Information we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you.

  • Screen our orders for potential risk or fraud.

  • Provide you with information or advertising relating to our products or services (in line with the preferences you have shared with us).

We use the Device Information we collect to help us screen for potential risk and fraud (in particular, your IP address) and to improve and optimize our Site.

3. Sharing your personal information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use the Square commerce Platform, power our online store. We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Your rights

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

If you are a California resident, you may have additional rights under the CCPA/CPRA, including the right to know, delete, or correct your personal information, as well as the right to opt out of the sale or sharing of your personal information.

5. Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Changes

We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

7. Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at service@goodfellowcleaning.com or by mail at:

P.O. Box 105 Thomaston, ME 04861

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