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Accessibility Statement

This statement was last updated on 9/3/25.
 

Accessibility Statement

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Our commitment

Goodfellow Heat Pump Cleaning is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website and in doing so adhere to many of the available standards and guidelines.

We are dedicated to creating an online environment that welcomes everyone. Our commitment to accessibility reflects our belief in equity, respect, and inclusion for all users.

Conformance status

We strive to adhere to the Web Content Accessibility Guidelines (WCAG). These guidelines, published by the World Wide Web Consortium (W3C), define requirements for designers and developers to improve accessibility for people with disabilities.

We aim to meet the requirements of WCAG [WCAG version, e.g., 2.1 or 2.2] at Level [Level, e.g., AA]. We recognize that accessibility is an ongoing journey and are committed to learning, growing, and making continuous improvements to better serve all of our users.

Limitations and alternatives

Despite our best efforts to ensure the accessibility of Goodfellow Heat Pump Cleaning's website, there may be some limitations. Below is a description of known limitations and potential solutions. Please contact us if you observe an issue not listed below.

  • Third-party content: This site may link to or embed content from third-party sites that may not be fully accessible. We cannot control the accessibility of content provided by third parties but are working with these providers to improve their accessibility.

  • Some older PDF documents on our site are not fully accessible to screen reader software. We are working to either remediate these documents or provide accessible alternatives upon request.

Feedback and assistance

We welcome your feedback on the accessibility of Goodfellow Heat Pump Cleaning's website. If you encounter any accessibility barriers or have suggestions for improvement, please let us know.

We try to respond to accessibility feedback within [your timeframe, e.g., 2 business days].

Assessment approach

Goodfellow Heat Pump Cleaning assesses the accessibility of this website using the following approaches:

  • Self-evaluation: Our internal teams review content to ensure compliance with accessibility standards.

  • External audits: We may partner with accessibility consultants to conduct comprehensive manual and automated audits.

Review and updates

This statement was last updated on 9/3/25. We will continue to review and update our accessibility efforts to ensure our digital offerings are as inclusive as possible.

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Accessibility adjustments on this site

We have adapted this site in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option]. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also [remove irrelevant information]:

  • Used the Accessibility Wizard to find and fix potential accessibility issues

  • Set the language of the site 

  • Set the content order of the site’s pages

  • Defined clear heading structures on all of the site’s pages

  • Added alternative text to images

  • Implemented color combinations that meet the required color contrast

  • Reduced the use of motion on the site

  • Ensured all videos, audio, and files on the site are accessible

Declaration of partial compliance with the standard due to third-party content [only add if relevant]

The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name]. The following pages are affected by this: [list the URLs of the pages]. We therefore declare partial compliance with the standard for these pages.

Accessibility arrangements in the organization [only add if relevant]

[Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements  - starting from the beginning of the service (e.g., the parking lot and / or  public transportation stations) to the end (such as the service desk, restaurant table, classroom etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories (e.g. in audio inductions and elevators) available for use]

Requests, issues, and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

  • [Name of the accessibility coordinator]

  • [Telephone number of the accessibility coordinator]

  • [Email address of the accessibility coordinator]

  • [Enter any additional contact details if relevant / available]

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